We started with an AI diagnostic review. We held in-depth interviews with the whole team, mapped all their processes and identified where they lose the most time.
Based on the results of the diagnostic review, we decided to implement an AIOS, which fundamentally changed the way they think and, as a result, the way they work.
We started with group workshops, where every employee got their own AI assistant in the Claude environment. First they gave it the full business context and explained their habits, and together we created the system prompt, the instructions for the system. Then they connected all their tools (Outlook, Excel, PowerPoint, SharePoint) and gave it suitable access and security instructions - what the AI is given access to and permission for, and what it absolutely is not.
We met with the staff 3 times in two weeks, which allowed a personalised 1:1 approach. Over the next 3 months we meet 3 more times, and after that once a quarter.