Make sure your customers get an answer straight away. Even at night.
A chatbot on your website, a voice agent on the phone, SMS follow-up.
An AI system that answers, books appointments and qualifies leads - while you work.
Contact
Call us
Do you have a question about AI solutions for your company? Call us and let’s talk about how we can help.
Problem
Every unanswered enquiry is a lost sale.
Customers call outside business hours, and our reception often misses the call.
According to data from Lannister/HubSpot, up to 40% of calls to businesses come in outside business hours or while reception is busy.
We reply to enquiries from our website several hours late.
If you reply within 5 minutes instead of 1 hour, the chance of conversion is 21× higher.
The team spends half a day answering the same questions.
Answering the same questions breaks your employees’ focus.
A chatbot on your website
Q&A, lead qualification, booking, customer support. For service companies, online shops and companies that get a lot of repeat questions.
How does it work?
- Answers frequently asked questions from your knowledge base (prices, location, opening hours, what you offer).
- Qualifies the lead (asks the right questions to tell a serious visitor from a curious one).
- Books an appointment directly into the calendar or escalates into the Speed-to-Lead flow.
- Integrates with your existing systems (CRM, ERP).
Typical setup
- Integration with your website and/or other systems.
- Knowledge base setup (we build it from your existing documents and the information on your website).
- Qualification logic + escalation to a person.
- Dashboard with statistics (number of conversations, conversation content, number of leads).
Speed-to-Lead
An enquiry from your website triggers a response from the agent within 60 seconds. The agent can reply to the enquiry, ask for missing details and prepare a quote on its own.
Voice agent
Inbound calls (reception, booking, FAQ, after-hours), outbound calls (appointment confirmations, follow-up). For medical and dental practices, salons, B2C services and companies that take a lot of calls.
How does it work?
- Takes inbound calls (reception, booking, FAQ).
- Records a summary after every call (in the dashboard).
- Different options: calls go straight to the agent, are forwarded after 5 seconds without an answer, or only at certain hours.
Typical setup
- Phone number (your existing one or a new one).
- Script + tone of voice (Slovenian, natural voice).
- Integration with your booking system or CRM.
- Dashboard with statistics (number of calls, conversation content, successfully resolved, escalations).
How we work
Four steps to building the agent.
AI diagnostic review
We review your current process: who answers at the moment and what the most common questions are.
Knowledge base + script
1-2 weeks
We put together the knowledge base and scripts. You send us the documents, and we build the structure the agent uses.
Test (internal)
1 week
We go through 20-30 scenarios with your team. Adjustments to tone, missing answers added.
Live + monitoring
We monitor calls and conversations, provide technical support, fix issues as they come up and send monthly reports.
References
Who already works with us
VoiceAI "Nina" - taking calls, booking appointments, after-hours capture
Status: live since April 2026. Patients already booked through Nina, urgent cases handled faster, reception freed up to work with the people in the surgery.
Nina introduces herself as an AI on first contact, as Article 50 of the EU AI Act requires from 2 August 2026.
"So far Nina is working quite well. A few patients have booked through Nina. Above all it has been excellent for emergencies - pain - when we could return the call straight away and respond faster than we otherwise would have."
FAQ
Common questions
Start with the first step
In half an hour we look at where your time is going and work out whether we can help. If we cannot, we tell you.
30 minutes, no preparation and no obligation